Straight answers about booking direct, payment, cancellation, discounts and staying with YOUR STAY in Dubai. Can't find yours? WhatsApp us any time.
Book direct at yourstay.ae — the search shows live availability, and payment is a secure card checkout with email confirmation once it completes. Booking direct means no third-party fees and direct contact with the team that manages the apartments from day one.
Prices can be browsed in 12 currencies, including USD, EUR, GBP and RUB. Your card is always charged in UAE dirhams (AED), at the final AED amount shown at checkout.
On flexible rate plans: free cancellation up to 14 days before check-in, a 50% refund between 13 and 7 days, and no refund within 7 days of arrival. Discounted non-refundable rates trade flexibility for a lower price. The exact policy for your rate is shown before you pay and repeated in your confirmation email.
Date changes are handled personally — message us on WhatsApp or reply to your confirmation email. Corporate bookings include free changes up to 48 hours before arrival; on other rates we'll always try to accommodate changes, subject to availability and your rate's terms.
Yes — stays of 30+ nights save 23% on flexible rates or 28% on non-refundable rates, applied automatically at checkout. Stays of 7–29 nights also price below the headline nightly rate, typically by around 10%. See the Monthly Stays page for worked examples.
UAE VAT of 5%, plus Dubai's Tourism Dirham of AED 10 per night for studios and one-bedrooms (AED 20 for two-bedrooms), charged for a maximum of 30 nights. Some rate plans carry a service fee — every line is itemised in the price breakdown before payment. Booking direct adds no booking or third-party fees.
June to September, when nightly rates typically run 20–30% below the November–March peak. Combine summer dates with a 30+ night monthly stay and the savings stack.
Direct bookings carry no third-party commission or booking fees, show live availability, and connect you straight to the owner-managed team — the same people who hand you the keys and answer the WhatsApp line.
Housekeeping, high-speed WiFi, all utilities and access to each residence's pool and gym — plus concierge service and a 24/7 WhatsApp guest line.
Often, yes — both are arranged on request through the concierge, subject to same-day availability. Tell us your flight times after booking and we'll do our best to smooth the edges of your day.
Yes. Corporate rates start from 7+ night stays with consolidated invoicing by department or cost centre; corporate accounts open within 24 hours, and bookings include free changes up to 48 hours before arrival. See the Corporate Residences page for details.
Private airport transfers around the clock for DXB and DWC, chauffeurs, yacht charters, in-room spa, childcare, restaurant reservations and pre-arrival requests such as cots and baby equipment — no request too small or too last-minute.
Two districts: beachfront holiday residences in the Beach Isle towers at Emaar Beachfront (Dubai Harbour), and executive corporate residences in DIFC at Sky Gardens and Burj Daman — all owner-managed to the same standard.
The DIFC residences are about 15 minutes from Dubai International (DXB) by car; Emaar Beachfront is around 25 minutes. Private transfers can be arranged for any hour through the concierge.
Yes — guests at our Beach Isle residences use Emaar Beachfront's 1.5 km private beach, plus the tower pools and gym. See the Emaar Beachfront area guide for the full picture.